HQhost - Legal

Compliance with these rules is a prerequisite for using the services of HQHOST(http://hqhost.net), as well as the guarantee for other customers to get quality services and to protect the company, its reputation, technical resources and personnel from customers' violation of acceptable use policy. All decisions of HQHOST personnel regarding complaints about customers' acts or inactivity, are made on the basis of these Terms of Use.

HQHOST Customers are prohibited:

1. Sending Spam

In accordance with the Anti-spam Law (CAN-SPAM Act) HQHOST customers are prohibited:

1.1.
to place articles or similar content which do not coincide with the theme relating to the newsgroup and causing discontent of regular readers of this group.
1.2.
to send mass emails to recipients causing complaints from recipients.
1.3.
to advertise resources located on HQHOST network by any of the methods described in 1.1 or carried out with the consent of HQHOST client.
1.4.
to harass and persecute other Internet users.
1.5.
to send bulk E-mails.
1.6.
to falsify online identity of another user of email, Usenet or any other Internet services.
1.7.
o manage account on behalf of the person entered in the database SROKSO (Spamhaus Register of Know Spam Operation) (www.spamhaus.org)
1.8.
to distribute spam using software; creation, verification , support or distribution databases of email addresses or other message delivery services ( except in cases when the owners of all addresses included in this database , have explicitly expressed their consent to the inclusion of e-mail addresses in a specific database - open publication of the addresses can not be considered as a consent.)
1.9.
to scan informational resources to collect email addresses and other message delivery services;

2. Online Violations

2.1.
Creation , verification, support or distribution of IP addresses databases of the computers infected with code that allow to remotely control those computers , and use them for unauthorized actions ( for making DDoS attacks or spamming ).
2.2.
Unauthorized access to network resources , organizing network attacks and network hacking, participation in them , except in cases when the attack is carried out on a network share with the explicit permission of the administrator of this resource. Also prohibited:

actions aimed at gaining unauthorized access to network resources ( a computer, other equipment or information resource) , the subsequent use of such access , as well as the destruction or modification of the software or data not belonging to the user, without software or data owners’ consent , or permission of administrators of the resource. Under unauthorized access any access method other than the alleged by owners of the resource is meant;

Targeted action to scan network nodes in order to identify the internal structure of networks , lists, open ports , etc. including checking on the performance of services without the consent of the site administrator.
2.3.
Abuse by means of unnotified redirections to other Internet resources including duplication of program windows while viewing Internet content.
2.4.
Use on web pages hosted on HQHOST platform, invisible links, executable scripts that are used to generate the unexpected for the visitor requests to other network resources or actions over vistitors applications.
2.5.
Installation and running the software that is not designed for the site, located on HQHOST hosting platform.
2.6.
Use of HQHost server resources to debug software.
2.7.
Providing access to databases located on HQHost servers to ensure efficiency of other Web resources.
2.8.
Is is strictly prohibited to host and disseminate malicious code.
2.9.
Participate in any activities that may be characterized as file-sharing/peer-to-peer.
2.10.
Use HQHOST services to provide Proxy and VPN services.
2.11.
Paying for HQHOST services using different personal data for the same or similar IP addresses.
2.12.
Any attempt aimed at obtaining HQHOST services without payment , unless it is required by the rules HQHOST or has been prior agreed by HQHOST administration.
2.13.
Any actions that violate the laws of the State New Jersey, U.S. laws or international laws and agreements.

3. Placing Inappropriate Content

3.1.
Reproduction or redistribution of any content that violates state laws , federal laws of the USA or any other international agreements and laws. In such cases HQHOST will give every assistance to federal and international law enforcement agencies and provide full information about the owners and visitors to sites hosting such content.
3.2.
Placement of materials in some way related to the sale of pharmaceutical products and related services to distribute them without providing adequate package permits and licenses required in accordance with the Law on consumer protection in the field of online sales of drugs (2008).More...
3.3.
Hosting websites related to promotion or sale of substances that can be attributed to narcotic, psychotropic, or neurotropic.
3.4.
Hosting of any sites fraudulent in nature , including HYIP- sites , investment pyramid schemes, etc.
3.5.
All sites hosted on HQHOST platform should comply with Article 18 USC 2257.f
3.6.
Placing ads or sites using models under 18, regardless of whether or not the model is naked.
3.7.
Prohibited use of the words "Kids", "Lolita", "Nymphet", "Pedo", "Peta", "Peto", "Pre-teen", "Pedophile", "Underage", "Child" in the content of the site or any other words, images or descriptions to suggest that the model / models is under the age of 18 years , including the placement of meta tags and links to sites with similar content.
3.8.
Placing graphic or verbal images relating to incest , sex with animals, sex with elements of violence and abuse of people (snuff, scat), including meta tags and links to sites with similar content.
3.9.
Placing any content related to graphic or verbal images relating to any site associated with gambling.
3.10.
Placing any info, related to copyright infringement in accordance with the Law on the Protection of Copyright Digital Millennium Copyright Act (DMCA). HQHOST customers could report abuse any of the point above by sending a request to:

Overoptic System LTD
Wareham Road, Poole
Dorset, BH16 6FN, UK
e-mail: abuse@hqhost.net

HQHOST actions in case of violations of the client-side

In case of violation of one of the above points HQHOST reserves the right to use all the mechanisms and ways to prevent such violations , as well as the cancel service provisioning and disclaims all obligation to inform the client of his own actions.

Cooperation with the authorities

HQHOST reserves the right to cooperate with law enforcement agencies to assist in judicial proceedings relating to illegal activities.

Confidentiality of client information

HQHOST undertakes every effort to maintain the confidentiality of client’s information except in cases of cooperation with law enforcement orgnizations and violations of these Terms of Use.

Amendments to the Rules of Use Services HQHOST

HQHOST reserves the right to change the Terms of Use Services at any time at its sole discretion. By using HQHOST service after such changes expresses client’s consent with the change.
Regular inspection of the Terms of Use of the Services on the company web site is the responsibility of HQHOST customers.
We hope that these Terms of Use have been helpful for HQHOST clients and other Internet users.
All complaints regarding violations of these Terms of Use may be sent to:

MAXIMUS DEVELOPMENT CORP
35 New Road, Belize City,
P.O. Box 1708, C.A.
e-mail: abuse@hqhost.net

HQHOST reserves the right to make a final decision on the compliance of the website content with the requirements of the Terms of Use.

Agreement for the Provision of Shared Hosting Services.

The terms and conditions set forth herein constitute the full and complete agreement between Overoptic Systems LTD ( operating under the brand HQHOST), on the one hand (hereinafter "Contractor" ) and the user of HQHOST services on the other hand (hereinafter "Customer") . The terms contained herein supersede any other agreement between HQHOST and the user, including any oral or written statements made by any HQHOST representative anytime.

1. Signup for an account

1.1.
Registration of an account in HQHOST system is carried out by the Customer on Contractor's site by providing their credentials in accordance with the instructions of the system. The main identification elements in HQHOST system are the username and e-mail used during the registration procedure. Account registration is free. The Contractor does not check the data of the customer , however, may at any time request confirmation of the validity of the entered data , including copies of the originals of the supporting documents , and to suspend the provision of services in the event the Client fails to provide them.
1.2.
Password recovery with the usage of HQHOST instructions can be carried out by the Customer in an automatic mode , if the Client provides the identification documents and the compliance of the registration data with the data in the provided documents. The Contractor can also recover the password manually, but only under the provision of the Client’s documents identifying him, and the compliance of the registration data with the data in the provided documents. Otherwise, the password used by the Client to access the account , cannot be restored by the Contractor.
1.3.
The Client should activate his account by making a payment and verifying his account via SMS. If , for any reason , the client can not use a cell phone number to verify his account, he should provide a landline telephone number , and his account will be verified manually.
1.4.
After registering for an account to be able to use the services , customer will need to pay ( subject to the conditions set out in these rules ) and verify your account via SMS. If , for any reason , the client can not use a cell phone number to verify your account, it must provide a landline telephone number , for verification manually.

2. Cost of services and payment

2.1.
The cost of services is determined in accordance with the rates that are an integral part hereof. Rates are posted on the Contractor site http:///www.hqhost.net.
2.2.
Total cost of services is defined as the total amount of money debited from the account for the services provided to the Client in accordance with the fees applicable at the time services are rendered.
2.3.
The Contractor accepts payments:

- By bank transfer to Contractor’s account
- By credit card (via 2checkout)
- PayPal
- via the following electronic payment systems : Webmoney, eCoin, EPESE, EPS, RBKMoney

The Contractor reserves the right to temporarily introduce additional forms of payment, but it does not oblige him to use them in the future. A current list of payment options is displayed during a payment procedure.
2.4.
All bank commissions or other payments for services are paid by the client , if a particular method of payment is not provided.
2.5.
Client services are paid on a prepaid basis , except for additional services , the method is defined at Customer's sole discretion.
2.6.
The list of additional services , as well as their value is placed on the site http://hqhost.net. Additional services (ftp- accounts , pop3- accounts , IP , etc.) are paid by the client at the end of the reporting period, the client pays for the actual time of using these services . The service of automatic disk space expansion is an integral part of the tariff plan , and is not considered an additional service.
2.7.
The Contractor has the right to withdraw the cash from the balance of the client's account if the account is deleted in the amount and in the manner provided by this Agreement.
2.8.
The client is given 10 days to pay bills, during this period all the services will be provided to him without any limitations.
2.9.
Money Back Guarantee. Contractor guarantees a refund in full within 30 days from the beginning of use of shared hosting services if the services provided for some reason haven't met Client's requirements. Refund will be made if the client does not violate the Terms of Use of Services and the Master Service Agreement.

3. Shared Hodsting Services

3.1.
The Contractor agrees to provide shared hosting services for the period of the term in accordance with the tariff plan selected and activated by the Client.
3.2.
Details of all tariff plans with prices and resources included are posted at http://hqhost.net
3.3.
The Contractor reserves the right to make changes in the price of tariff plans and the amount of resources included in the plan . All changes take effect in 30 days after the relevant information will be posted on the website http://hqhost.net. If the Client hasn't sent a writtent notice about his disconsent with the new tariffs within 30 days , the Client is deemed to have agreed to changes in tariffs , and the funds from his account for the registered services provided to him will be withdrawn on the basis of the new tariffs.

4. Domain registration and other services

4.1.
Domain Registration is one of the types of services provided by the Contractor as a commercial representative of the Client with domain registration bodies and organizations.
4.2.
The fee charged by the Contractor for the domain registration includes the Contractor 's reward for commercial representation.
4.3.
The Contractor shall not be responsible for the terms and possible delays related to the technology of domain registrars , as well as the refusal to register a domain.
4.4.
In accordance with the rules of domain registration, the domain name is considered registered after the entry of information about it in the appropriate registry without issuing any documents on domain registration.
4.5.
When offering Domain Registration services the Client undertakes to provide valid and correct information requested by the registrar to carry out the registration of a domain name . The information provided by the Client during the domain name registration will be considered as the confirmation of ownership of the registered domain name in the event of a dispute concerning his ownership. The information presented by the Customer when registering a domain name is kept by the registrar and is not verified by the Contractor . However, if, in the Contractor's opinion, the Client was listed deliberately misleading information , the Contractor shall be entitled to refuse to register a domain or suspend the registration until the validation of information and / or its modification. Responsibility for the accuracy of the above information lies entirely on the client.
4.6.
After registering a domain name information specified by the Customer during the registration becomes partially or completely available (known to the general public ) through a public service "WHOIS". The Client hereby confirms that he understands and agrees that the publication of this information is a prerequisite for the registration of domain names specified by the appropriate registrar for all domain names registered in the respective domain zone , and the Contractor is not in violation of confidentiality of information provided by the Client . The degree and type of the disclosure of information is to be determined by the Registrar of the relevant domain zones .
4.7.
There are some mandatory terms and conditions of their registration domain names in some specific areas (". Ru", ". Com.ua", ". Ua", "de" , etc. ) and by ordering Domain registration the Client confirms its agreement with the above terms and conditions and undertakes to fulfill them.
4.8.
Terms and conditions of registration of domain names in specific areas can be found on the registrars' sites for relevant domain zones.

5. Technical Specification for Web Hosting Provisioning

5.1.
Ability to install applications from the control panel of the hosting account is an adaptation of the various kinds of programs ( both commercial and free with the usage of the General Public License or similar) by the Contractor for ease of use by the Client , Client may require connection of any additional services for the operation of the applications. The Contractor is not an application developer , and therefore , shall not be responsible for the performance and safety of the installation and operation of the application , and also does not configure them and advise on the work of these applications. The Contractor is also not required to provide the opportunity to use the latest software . Client shall be responsible for updates in the versions of the applications , software updates and the safety of their use.
5.2.
The Contractor carries out Client's data backup , except e-mail messages and logs of the Client. Client data backups are performed by the Contractor within the time periods set by the Contractor independently, unless otherwise provided by Client's services.
5.3.
When using the services Client agrees that the various services provided by the Contractor such as error pages, web server warnings, including blocking of the account and other software settings can be designed using graphics and other design elements of HQHOST hosting, and these actions are not in violation of any Client's rights.
5.4.
There are some technical limitations for the usage of web hosting services, namely:
- 5.4.1.
  It's not allowed to utilize CPU by Client's scripts ( programs) at peaks for more than 10% of the total processing capacity . The maximum number of simultaneous tasks is 32. Restriction on the use of RAM is no more than 15 %.
- 5.4.2.
  In order to prevent " spam " , the following restrictions on the work with e-mail are imposed:
  
  - The number of outgoing messages from one Client's mailbox per hour shouldn't be more than 120;
  - The maximum number of recipients in the fields "TO", "CC" and "BCC" is 32 ;
  - The maximum number of simultaneous connections to SMTP for one mailbox Client is 5;
  - The maximum size of e-mail messages is 25 MB;
  - The maximum waiting time if the message in the line is 3 hours;
  - The maximum size of e-mail account is 100 MB.
- 5.4.3.
  There are the following restrictions on the Customer Scripts:
  
  - The maximum number of tasks running simultaneously is 16 for the tariff plan "HQ-Start", 32 for "HQ-Standard", 48 - for "HQ-Pro", 60 – for "HQ-Unlim";
  - The Maximum allowed time of the script is no more than 12 seconds of CPU ;
  - The Maximum use of RAM is 64 MB per process.
- 5.4.4.
  Restrictions on the execution of PHP code:
  
  - The Maximum execution time is 300 seconds;
  - The Maximum use of PHP memory is 64 MB on the tariff plan "HQ-Start"; 128 MB on the tariff plan "HQ-Standard"; 256 MB on the tariff plan "HQ-Pro"; 512 MB on the tariff plan "HQ-Unlim"
- 5.4.5.
  Restrictions for client processes initiated in the OS shell or its scheduler:
  
  - The maximum number of tasks running simultaneously is 16; on the tariff plan "HQ-Start" - 4;
  - The maximum allowed time of the script is 1 minute;
  - The maximum use of memory is 256 MB per process.
- 5.4.6.
  Restrictions on working with MySQL Server:
  
  - The maximum number of concurrent connections to the MySQL database server is 40;
  - The maximum number of connections per hour is 100000;
  - The maximum number of requests per hour is 300000;
  - The maximum database size is 300 MB
- 5.4.7.
  Limits on the usage of CPU time : the maximum number of total CPU time for the virtual server 1000 CPUis hours.
5.5.
Apart from technical limitations established in section 5.4 of this Treaty, the Contractor may also establish other restrictions that are standard and customary in the provision of similar services and necessary for the proper functioning of the hardware-software complex of the Contractor to provide services in accordance with this Agreement.

6. Service Usage.

6.1.
Terms of Use of the services of the Contractor are posted at http:/www.hqhost.net/documentation.html#aup. Compliance with these rules is a necessary condition for the use of the Contractor's services and a guarantee of the quality of the services provided to other HQHOST.NET clients, as well as protecting the company, its reputation, technical resources and personnel of Customers' violation. All decisions made by the system administrators of the Contractor in respect of complaints against the clients are accepted solely on the basis of the Terms of Use.
6.2.
The Contractor reserves the right to change the Terms of Use of services. All changes will take effect within 72 hours after the relevant information will be posted at http:/www.hqhost.net/documentation.html#aup.

7. Suspension and denial of services.

7.1.
The Contractor has the right to suspend the provision of services in the cases, with procedures and terms stipulated herein.
7.2.
Suspension of services means the temporary inability to use the Customer Service Customer until the elimination of violations , regardless of the account balance . At the same time the client is notified via email about the breach of contract and the need to remedy the violation.
7.3.
The Contractor has the right to suspend the provision of services in the following cases:
- 7.3.1.
  if a client violates the Terms of this Agreement;
- 7.3.2.
  if the account balance is negative;
- 7.3.3.
  if the invalid data has been provided by the Client during the registration process , or untimely updated by the Client;
- 7.3.4.
  in case of failure to provide the proof of registration data by the Client, and the inactivity of the Client within three (3) calendar days from the date of the relevant request has been issued by the Contractor;
- 7.3.5.
  if the Contractor receives complaints / claims from third parties and / or requests from the competent authorities with regards to the actions and / or omissions of the Customer , including copyright infringement , sending "spam" and other violations of the Terms of this Agreement until the elimination of violations.
7.4.
In the case of the obvious ( in terms of the Contractor ) Customer's breach of U.S. federal laws and the laws of the State of New Jersey , he may be denied access to services, and the account is blocked and / or deleted without prior notice issued by the Contractor , and the cash balance on the appropriate Client's account is not refundable and is considered reimbursement to the Contractor of incurred expenses associated with the removal of the account, and other associated costs.

8. Responsibility of the parties.

8.1.
For all issues unresolved by this Agreement , and the settlement of disputes arising in the course of their implementation shall be governed by U.S. federal laws and the laws of the State of New Jersey.
8.2.
Customer is responsible for keeping your password and other credentials , as well as for any losses that may arise from the Customer and / or third parties due to unauthorized use ( disclosure, loss, theft , etc.) of such credentials.
8.3.
Customer is responsible for any unlawful actions of third parties, using his credentials entailed causing any harm to the Contractor , including goodwill, and the Contractor shall indemnify the losses. Contractor shall not be liable for the actions of third parties, which caused damage to the Client.
8.4.
Customer shall be liable for intentional and / or unintentional actions of third parties using his credentials that have caused a violation of any national legislation and / or international law, as well as for any damage caused to the above actions and / or omissions of the Contractor to third parties , as well as for the consequences of such actions and / or omissions.
8.5.
The customer shall be responsible for the timely and proper renewal of domain name registration and the possible consequences of untimely and / or inadequate extension and this confirms the absence of claims to the Contractor relating to the foregoing acts and / or omissions of the Customer , as well as their consequences.
8.6.
The Contractor is not responsible for the content posted by the Client and the data on the web sites created and supported by Customer or his users. But the Contractor reserves the right to monitor the content of client sites and all messages sent through HQHOST mail servers HQHOST without obtaining permission of the fact from the client. The Customer agrees that the HQHOST electronic communication system can not be considered a safe means of communication in the framework of the Law on " privacy in the electronic communications " (the Electronic Communications Privacy Act). Illegal actions of the Client can be the reason for inspecting the Client’s authorization logs by HQHost.net. employees.
8.7.
The Contractor shall not be liable for direct and / or indirect damage caused to the Customer and will not reimburse damages (including lost profits) suffered by the Client as a result of the use or non-use of resources and services of the Contractor , as well as for any losses incurred as a result of omissions, interruptions work or delays in data transmission errors, defects , deletions , changes in the functions and other reasons.
8.8.
The Contractor is not responsible for the quality of public communication channels , policies traffic exchange between providers , the normal functioning of the Internet , its parts or the quality of links that are not relevant to the Contractor 's own resources and their availability for the Client. If the remote network functioning has led to blacklisting its IP addresses to prevent spamming, and Contractor’s mail server doesn’t receive mail , the Contractor shall not be liable for any failure of the Client to receive mail from the network.
8.9.
The Contractor conforms to the technical standards of service quality and makes every reasonable effort to prevent or stop attempts of unauthorized access to the resources of the Contractor and the Client , failures and malfunctions in the equipment of the Contractor, malicious components , etc. In the event of an emergency the Contractor takes all possible actions for the early normalization of the situation . The Contractor due to the specifics of hardware and software applications does not guarantee one hundred percent error-free and smooth operation of the entire system.
8.10.
Contractor is not responsible for the quality , safety and infallibility of the software (hereinafter - the quality of the software ) offered to customers on the servers of the Contractor’s and / or other servers on the Internet , except when the software has been developed by the Contractor. If the Contractor provides services to clients supported by the software developed by third parties (eg , MySQL, Apache , etc.) , the Contractor shall be liable to the Client only for the proper functioning of the software on HQHOST platform, but not for the quality of the software. The Contractor is not responsible for the functioning of the software email interface RoundCube, which is provided to the Client as a web interface , so the responsibility for its normal functioning can not be held. Specialized programs - Email clients are recommended for work with mail.
8.11.
The Contractor shall be liable to the Client for paid but not all the provided services. The Contractor shall not be liable to the Client financially and not refund the funds paid by the Client under this Contract if the services were not rendered to the Client due to the Client’s fault.
8.12.
The Contractor shall not consider any claims (including financial ) regarding transactions via by payment terminals and / or payment systems. The Client will present such claims to the owner of the terminal and / or agent of the payment system.
8.13.
If the proper execution of the terms hereof impossible for objective reasons , which the parties could not foresee or prevent (natural disasters , acts of state power and administration , military actions of all kinds , etc.) none of the parties is entitled to claim from the other party compensation for the damages caused by the improper performance or non-performance of this Agreement (including lost profits).

Hosting Medical Sites

For those wishing to host online pharmacies or pharmacy affiliate sites, we offer the list of legislative documents that HQHOst.net Acceptable Use Policy is based on:

Controlled Substances bsgances Act by the Congress of USA
Online Pharmacy Consumer Protection Act by the Congress of USA

These acts define such notions as "online pharmacy", "controlled substances", and "valid prescription".

"Online pharmacy" means a person, entity, or Internet site, whether in the United States or abroad, that knowingly or intentionally delivers, distributes, or dispenses, or offers or attempts to deliver, distribute, or dispense, a controlled substance by means of the Internet.

"Controlled substance" means a drug or other substance, or immediate precursor,included in schedule I, II, III, IV, or V of part B of this subchapter. The term does not include distilled spirits, wine, malt beverages, or tobacco, as those terms are defined or used in subtitle E of the Internal Revenue Code of 1986. For more details see.

"Valid prescription" means a prescription that is issued for a legitimate medical purpose in the usual course of professional practice by a practitioner who has conducted at least 1 in-person medical evaluation of the patient or a covering practitioner. More about it here.

According to the new legislation you can deliver or distribute the controlled substances only if a client gets valid prescription and an online pharmacy site displays on its homepage in a clear manner:

- The name and address of the pharmacy as it appears on the pharmacy's Drug Enforcement Administration certificate of registration;
- The pharmacy's telephone number and email address;
- The name, professional degree, and States of licensure of the pharmacist-in-charge, and a telephone number at which the pharmacist-in-charge can be contacted;
- A list of the States in which the pharmacy is licensed to dispense controlled substances;
- A certification that the pharmacy is registered under this part to deliver, distribute, or dispense by means of the Internet controlled substances;
- The name, address, telephone number, professional degree, and States of licensure of any practitioner who has a contractual relationship to provide medical evaluations or issue prescriptions for controlled substances;
- The following statement, unless revised by the Attorney General by regulation: `This online pharmacy will only dispense a controlled substance to a person who has a valid prescription issued for a legitimate medical purpose based upon a medical relationship with a prescribing practitioner. This includes at least one prior in-person medical evaluation or medical evaluation via telemedicine in accordance with applicable requirements of section 309 of the Controlled Substances Act;

The Online Pharmacy Consumer Protection Act also states offences involving spreading or distributing any of the controlled substances without having all the proper licensing. The felony implies a sentence to a term of imprisonment from 10 to 20 (in case if using controlled substance caused death or serious bodily injury) years. See Sec.311 at for more details.

Besides the above mentioned system of licensing there's also a network of professional associations that can help you to obtain the accreditation in the pharmaceutical industry. We can also recommend you to visit National Association of Boards of Pharmacy site http://www.nabp.net/ where you can apply for VIPPS (Verified Internet Pharmacy Practices Sites) licensing. VIPPS pharmacy sites are identified by the VIPPS hyperlink seal displayed on their Web site. By clicking on the seal, a visitor is linked to the NABP VIPPS site where verified information about the pharmacy is maintained by NABP.

Please note that the requirements mentioned above concern only distributing or attempting to distribute controlled substances and NOT the so-called .life style drugs. such as Viagra, weight control medications and tranquillizers, as the majority of .life style drugs. are not controlled substances. An online pharmacy selling Viagra, weight control medications and tranquilizers, should have the address on the homepage.

We hope that this information was useful for you and will help you to establish a long-running business!

HQHOST Privacy Policy

To ensure the delivery of quality web hosting service HQHost requires clients to provide personal information at the web site.

What information do we collect?

Creative Base LP collects information from our real and potential clients to provide them with the services they purchase and for statistical purposes to improve the services we provide. We may collect any or all of the information via automated means such as communications profiles or cookies. Depending on the type of service, support, or sales inquiry, our clients may be asked to provide personal information. The personal information we collect may include clients’ name, mailing address, telephone number, fax number and email address, IP address information, dates of service provided, types of service provided, payment history, date, means and source of payments, amount of payments, credit card or other payment information. The financial information will only be used to bill the clients for the products and services they purchased. We also use cookies to gather general visitor information, and track visits to our website. The information that we collect is hosted on servers located in the United States. By using the services we provide, you freely and expressly give Creative Base LP and our providers your consent to process your information and data outside of the European Economic Area.

Cookies.

Cookies are small files that a site or its service provider transfers to users computer hard drive through Web browsers (if users allow) that enables the sites or service providers systems to recognize users browser and capture and remember certain information. We use cookies to help us remember and process the items in clients shopping cart, understand and save clients preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. If users prefer, they can choose to have their computers warn them each time a cookie is being sent, or they can choose to turn off all cookies via their browser settings. Like most websites, if our website visitors turn their cookies off, some of our services may not function properly. However, they can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties our clients personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing our clients, as long as those parties agree to keep this information confidential. We may also release our clients information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. This Privacy Policy does not apply to data or personal information that may be submitted to, or collected by, third-party websites hosted by Creative Base LP. Such websites are not owned or controlled by Creative Base LP. Clients should independently evaluate the privacy policies of such third-party websites before submitting data or personal information to them.

Children’s Online Privacy Protection Act Compliance.

Our website, products and services are all directed to adults. We do not seek to collect any personal information from children. If we become aware that personal information from a child has been collected, we will use all reasonable efforts to delete such information from our database.

Information Use.

The information we collect is used for billing and to provide service and support to our customers. We may study this information to determine our customers' needs and to promote certain products and services or additional support.
We take reasonable precautions to prevent unauthorized access to our clients information. Accordingly, we may require clients to provide additional forms of identity should they wish to obtain information about their account details. We may also use the information our clients provide to email monthly invoices, system updates and notification mailings to the primary contact e-mail on file, or to contact them about other products or services that we think may be of their interest.
We use IP addresses to analyze trends, administer our website and servers, track access, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. However, it is possible that personal information about a customer may be included in the log files due to the normal functions of IP addresses and Web browsing.

Legal Reasons.

We may access, preserve and share information about clients with companies, organizations, governmental entities or individuals outside of Creative Base LP if we believe, in good faith, that the law requires us to do so. This may include, but is not limited to, responding to subpoenas, court orders or other legal processes (such as law enforcement requests). We may also access, preserve and share information about clients as necessary to: (i) establish or exercise Creative Base LP’s legal rights or defend against any legal claim including threatened claims involving Creative Base LP based on the anonymity of a domain name; (ii) investigate, prevent, or take action regarding suspected fraud or other illegal activities; (iii) prevent death or serious physical harm to any person; or (iv) investigate violations of Creative Base LP’s Acceptable Use Policy.

Clients’ Options.

If a customer's information changes, or if a customer no longer desires our services, we will endeavor to provide a way to correct, update or remove that customer's personal data in our records. This can be achieved via the control panels at https://dedicated.hqhost.net or https://megatool.hqhost.net or by emailing us at dpo@hqhost.net. By default, customers will receive invoices, any system updates and notification mailings. Customers are able to change mailing settings in most cases by responding to an email, via the control panel or by sending a request to dpo@hqhost.net. Please note that customers may not opt out of receiving important system notifications or emails about their accounts.
Please remember that any information clients may disclose or post on public areas of the Internet, becomes public information. One should exercise caution when deciding to disclose personal information in these public areas.
This online privacy policy applies only to information collected through our website and not to information collected offline.

Data Security.

Creative Base LP uses technical security measures to prevent the loss, misuse, alternation or unauthorized disclosure of information under our control. Creative Base LP uses security measures including and not limited to: physical, electronic and managerial procedures to safeguard and secure the information we collect online. All the provided sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.

Changes to this Policy.

We reserve the right to revise, amend, or modify this Privacy Policy at any time and in any manner. However, if we plan to materially change how we plan to use previously collected personal information, we will provide the clients with advance notice prior to the change becoming effective and an opportunity to opt-out of such differing uses. We encourage clients to periodically review this page for the latest information on our privacy practices.

Contacting Us.

Creative Base LP encourages individuals covered by this Privacy Policy to raise any concerns about our processing of personal information by contacting Creative Base LP at:

CREATIVE BASE LP
13 Freeland Park
Wareham Road
Lytchett Matravers
Poole, Dorset
BH16 6FA.
E-mail: dpo@hqhost.net

Creative Base LP will endeavor to resolve any concerns.
If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at dpo@hqhost.net.

LEGAL