Round-the-clock server, workstations, databases and other services monitoring
- 24/7/365 online technical support
- 24/7/365 server monitoring
- 5-15 min. response time guarantee for alerts
- 5 min. response guarantee for emergency tickets
- 30 min. response time guarantee for standard requests
Optimal Server Configuration
- Initial server install (if you have a new server we will configure it from the scratch)
- High-load software optimization
- Install of the required standardized software
- Install of any non-standard software at your request and at your own risk
- Assistance in the migration of servers on one hosting provider’s platform as well as cross-platform migrations (between different providers)
- Professional OS kernel configuration for any specific needs